About our privacy and cookies policy
Your privacy is important to us. In this privacy we explain how we collect, use, share and otherwise process your personal information. This policy applies to all personal information we process about you when you visit our website, www.atomicrails.com (“Website”), use our interface (app.atomicrails.com), purchase or use our services or otherwise interact with us. Our Website may contain links to other websites, we are not responsible for the privacy practices or the content of those other websites.
We are Big Dream Ventures BV, Company Number: 855193062, (“Company”, “we”, “us”) and our registered address is Keizersgracht 482, 1017 EG Amsterdam, The Netherlands. Company is responsible for the collection and use of your personal data described in this privacy and cookies policy, unless we inform you otherwise.
1. The types of personal data we process
When you visit our Website, we may register your IP address, browser type and version, operating system, referring website and web-browsing behavior and other portable device information. We may collect this information via cookies and similar technologies when you visit our Websites, for more details on this and how to opt out of these, please see the ‘Cookies’ section of this policy. This information does not identify our visitors directly and is used to measure number of visits, average time spent on our Website, pages viewed and website usage information.
The personal data we may collect from you directly can include your name, email address, mobile telephone number, address, your purchasing activity, your blockchain activity, payment information and information you give us when you contact our customer services team. In such cases, Company processes your personal details to provide the service – for example to control the balance or validity of an NFT, to issue or redeem NFT cards, to inform you about the status of a transaction or a payment, deal with a complaint, for fraud prevention and detection of possible misuse or abuse of our technologies, and/or for general improvement of our services.
From time-to-time, we may increase information you give us via our Website with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.
The voluntary sending of emails to the email addresses indicated in the Company’s website entails the acquisition of the sender’s email address, necessary to answer, and of any other data contained in the message. The same occurs in filling and sending the web forms present in the site.
2. For which purposes we use your data
2.1 To provide you access to our website and services
We collect some data from you in order to offer you access to this website and provide you services via the app.atomicrails.com. When you use the app.atomicrails.com we may share some information with other companies of our Group (affiliates) or with third parties such as our service providers or financial institutions involved in the fulfillment of the services we provide you.
For customer care and to respond to business enquiries
We will you use your data in case we need to contact you in the eventuality there was a malfunction of our service or if we believe you were exposed to a security threat.
We will also use your data to respond to any questions or concerns you may have about our services/products or to respond to business enquiries we receive via our contact form or other channels of communication.
2.2 For marketing
If you sign up to our newsletter, you give us permission to use your email address to send you the newsletter and other information, such as offers and questionnaires. You can always unsubscribe from this via the link at the bottom of every newsletter or by contacting us through the channels made available through this website.
2.3 For recruitment and HR purposes
We will store and use your data (such as your CV, cover letter and contact information) should you contact us and express an interest in working for atomicrails.
2.4 For fraud prevention, security and legal reasons
We may process your personal and traffic data in order to investigate fraud or prevent misue, abuse of the platform or any illegal activity related to the use of this platform, to protect our rights and fulfil our legal and compliance obligations.
To improve our service
We collect this information on an anonymous basis in order to improve the service we offer to everyone. The purpose of collecting this data is to perform analysis and understand how you use our Website, products and services in order to review and improve these.
3. How we share your personal information
We may transfer your personal data to our group companies (including to subsidiaries, affiliates and parent companies) and to our third party service providers to countries outside the European Economic Area (EEA). We will do this in order to provide our services to you and fulfil our contractual obligations to you, or because it is in our legitimate interests to do so. Whenever we share your personal data, we will make our best effort to ensure that the transfer and the processing of your data outside the EEA, takes place in accordance with this policy.
4. How we protect your personal information
Once we receive your information, we make our best effort to ensure its security on our systems.
Our website may provide links to third-party websites. We cannot be responsible for the privacy practices or the content of those other websites. So make sure you read those third-party’s privacy and cookies policies before using or putting your personal information on their site.
5. Your rights
When we processes your personal information, you are entitled to:
- Be informed about how your personal data is being used;
- Access personal data we hold about you;
- Require us the rectification of inaccurate personal data concerning you;
- Require us to erase personal data concerning you where there is no good reason for us to continue to process it (e.g. if we are obliged to keep it to comply with laws and regulations);
- Request us to transfer your personal data to you;
- Object at any time to processing of your personal data for direct marketing purposes;
- Object in certain other situations to our continued processing of your personal data.
- To exercise any of your rights or if you have any questions about our data security please do not hesitate to contact us, you can send your request via email and the contact channels made available on the website. We will get back to you as soon as possible about the processing of the request.
You also have the right to raise questions or complaints with your applicable national data protection authority at any time.
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